Jira Automation - Assign an Issue to Previous Assignee on Transition

[Umer Saeed]

Hi everyone,

I've read several topics on this and noticed that Jira Automation used to have an option called: Previous Assignee under the "Assign Issue" action dropdown. I think Jira has evolved since but this option is no longer there. Another thread mentions I can use Smart Value called {{previous.assignee}} - but this doesn't work too.

My workflow:

To Do | In Progress | Code Review | Functional Review | Done

When a ticket moves from To Do > In Progress, I have a rule to auto assign it to the user who performed the action. 

But when a ticket is in the other columns, like Code Review, another developer assigns it to themselves, and  if changes are needed, they will move the ticket back to "In Progress" and I want Jira automation to automatically re-assign it to the previous assignee, because the other developer might forget to do that.

How can I achieve this?

Thanks

[Alexis Robert · Accepted solution]

Hi @Umer Saeed , 

you can do this very easily with Automation for Jira : when using the "Assign issue" action, you can choose "Assign to previous assignee" as you can see in below screenshot.

You will just need to define the conditions for your status when the rule should be triggered.

Let me know if this helps, 

--Alexis

[Harish Gunturu]

Thanks Alexis! worked like a charm.

[hamidreza]

 i do that command but it didn't work

tnx for help me

[Tijs Tijert]

Hello!

I have a similar question but slightly different.
I have a workflow with several steps and transitions, in which there are three levels of assignees:
- Initial Assignee
- Technical validator
- Final Validator

The transistions towards technical validator and final validator have automated assigning based on username and pose no problem.

But since the initial assignee can be one of many users I want to auto assign to "initial assignee" when transistioning a task back to one of the initial steps.

I might be able to work with "previous assignee" if I am carefull but in my project that option is also unavailable. Does it still exist?

Any additional info I need to provide?

[Pascal Amelii]

I'm having the exact same issue, i have a simple workflow where i would like to reassign a ticket to the previous owner but the option is not available. Did you manage to find any solution for this issue? I mean, it's a pretty common need,  i'm actually surprised this is not in the default action list!

[Tijs Tijert]

No I didn't. I couldn't find a solution, so I posted here, but since you are the first to react and you also don't have a solution for me, we're still in the same boat.
:-)

[Boluwatife Adewole]

hi @Tijs Tijert the solution given above works for previous assignee. Here is the workflow again.

[Umer Saeed]

Hi Alexis

Oops, so sorry, I completely missed the "Another field value" pre-selection.

Got it now!

Thanks!