Jira Automation Add a component when any of a specified list of labels are added

[Larkin Rogers]

Hello, when a user adds a label from a specific set of labels, either at creation or when editing, then I want a specific component to be added. I dont want to remove any existing components.

I added how I have the automation rule set up, but it is not even registering on the log when I change a label.  Thanks

[Trudy Claspill · Accepted solution]

For the issues where you are testing this, do those issues have any Component value already or is the field empty?

Your condition on the Component field will apply only if the Component field has at least one value. If you want it to apply to issues that also have no Component values at all you will need the JQL to be this:

component !=CS or component is empty

[Larkin Rogers]

the component field is sometimes empty and sometimes not.  Ill updated the search to look like this now:

But I am getting this error: SUN-5232 (Field 'components' cannot appear in both 'fields' and 'update')

[Bill Sheboy]

That error is because you have both selected the field above and used it in JSON below.  Please try to deselected in the list above, or use the method I noted to add new values after copying the existing ones (so you would remove the JSON.)

[Larkin Rogers]

 I deleted the action out and rebuilt it and it now works.  Thanks

[Larkin Rogers]

Thanks Trudy, really helpful, got it working with you and Bill's inputs. I really appreciate you all

[Bill Sheboy · Accepted solution]

Hi @Larkin Rogers 

Have you tried the method where you first copy from the issue and then add the new value?  Please look here for details:

https://support.atlassian.com/jira-software-cloud/docs/edit-issue-fields/#Editissuefields-Addvaluestomulti-selectfields

Best regards,

Bill

[Larkin Rogers]

Bill, that was it, thanks.