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Jira API to tag user in Comment

Hi 
I am able to add comment to issue in Jira through API  but i am struggling to mention/tag user in that comment i am using below API 

curl -D- -u admin:adminxyz-X POST --data '{"body": {"type": "mention","attrs": { "id": "xyz","text": "hi @XYZ "}}}' -H "Content-type: application/json" https://myjira-prod.com/rest/api/2/issue/Test-123/comment

 

i am getting below error 

 

{"errorMessages":["Can not deserialize instance of java.lang.String out of START_OBJECT token\n at [Source: org.apache.catalina.connector.CoyoteInputStream@6851c17a; line: 1, column: 2] (through reference chain: com.atlassian.jira.issue.fields.rest.json.beans.CommentJsonBean[\"body\"])"]}+



 

2 answers

Just to clarify, in practive it looks like: [~accountid:5c6b8ee0e1bcdf6294d08676]. Spend some time to figure the final state

0 votes
skavatekar Atlassian Team Aug 19, 2021

Hey Pravin,

Check this one,

curl D -u username:password -X POST --data '{"type":"mention","body":"hi [~user]"}' -H "Content-Type: application/json" http://myjira:8080/rest/api/2/issue/COM-1/comment

Regards,
Sunil

Hi Sunil, I am getting the below result when using "hi [~pamishra]"  (where "pamishra" is a valid user name) to tag a user in the comment, this "User" when clicked takes me to a page saying the user does not exist.Screenshot 2021-09-24 at 3.21.07 PM.png

Like Lorna Jones likes this

I also need an answer for this issue

skavatekar Atlassian Team Jan 07, 2022

Make sure you have a valid user. This works and has been tested.

Hi @Lorna Jones , found a way through this, after recent updates [~<username>] does not work in order to tag a user in JIRA comment.

Try [~accountid:{<accountid>}]. 
This worked for me.

Like # people like this

thanks for replying, that is the work-around I came to the conclusion of as well! :)  - I do wish this was documented a bit better, rather than letting users stumble through forums for useful comments!

[~accountid:{<accountid>}] does work, is there any official documentation about this?

It's not work

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