Microsoft SQL Server 2016
I upgraded Jira server from 7.4.2 to 7.6.2 and now I cannot connect to the associated SQL database. I have reviewed the changes for the jdbc connection string and have made the changes accordingly with no luck.
This instance of Jira has been running with no issues for months, no changes to the DB server prior to the upgrade, tested and verified the AD account used to log in has full access to the DB.
No changes were made to the existing account info for username and password, however I get the error:
Attempting to connect to the SQL Server database server...
Could not connect to the DB: Login failed for user 'jira'. ClientConnectionId:7ca565fe-4ed7-4350-9d4b-529583eef8b1
Any ideas on what I can try to resolve this?
The answer to this issue is that 7.6.2 does not allow for a domain account to be used to connect to MS SQL Server, at least not as far as I can gather from any documentation I was able to find. This is unfortunate as version 7.4.2 did allow for a domain account to be used, making this a breaking change which seems to gravitate backwards in terms of functionality provided by Atlassian.
You must instead use a local SQL account only to access the DB.
Are you able to copy/paste the password from the password tag in dbconfig.xml (same file) into a SQL client (preferably something Java-based if you can like DataGrip) and see if you can connect with the same connection parameters there?
I don't use MS SQL for Atlassian tools but have found generally confirming the password is still working as expected in another client is a good place to start before digging in further.
I downloaded DataGrip and setup a SQL Server (jTds) connection. On the first try it had the same error as in Jira, but I added a value for DOMAIN in the advanced tab for the Data Sources and Drivers and the connection began to work fine.
I am thinking it's something simple like getting the connection string format to take the domain, or maybe I need to provide a fully qualified name? Not sure..
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs