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JQL search text containing .com

Edited

Hi,

When I search for tickets containing text "conferento.com" it does not return any results.

When I search for tickets containing text "conferento" the result is returned.

Originally I thought that it was because of the dot.

But the search for "branchen-info.com" DID return results.

I know that I have tickets containing exactly that text in the SUMMARY

What is wrong?

 

EXAMPLE:

I have 2 tickets, both having full stop in the summary:

1) https://www.conferceento.com/listings/bla-bla-bla

2) yp-http://www.branchichen-info.net/bla-bla-bla.php

We need to include the url into the tickets, this is a webscraping project.

 

When I search by text:

1) conferceento.com - JIRA provides no resuts

2) branchichen-info.net - JIRA returns the result

 

 

 

3 answers

1 vote
Tom Lister Community Leader Sep 23, 2022

HI @Yulia Zhyliaieva 

This should work. I have similar queries that do text searches.

Is the summary check the only clause in your JQL?
Are there any special characters or spaces in your summaries?

More details on text searching can be found here https://support.atlassian.com/jira-software-cloud/docs/search-syntax-for-text-fields/

Does the same behaviour happen using

text ~ "\"conferento.com\""

thanks!

This search does not provide results either.

The summary check is the only element in my JQL indeed.

So, I have 2 tickets, both having full stop in the summary:

1) https://www.conferceento.com/listings/bla-bla-bla

2) yp-http://www.branchichen-info.net/bla-bla-bla.php

We need to include the url into the tickets, this is a webscraping project.

 

When I search by text:

1) conferceento.com - JIRA provides no resuts

2) branchichen-info.net - JIRA returns the result

 

Can't understand what is different between these two queries in terms of syntax?!

Thanks

Tom Lister Community Leader Sep 23, 2022

Hi @Yulia Zhyliaieva 

I tested this with conferceento.com in the summary and it worked. However when I put the full URL in the summary it stopped working.

Changing the test to confrerceento.net in the URL does not work either

I have seen reports of searches not working on text containing the "/" character.

Strangely if i search for www.conferceento.com it works

If I search for www.conferceento it fails again.

Even more odd if change to summary and search to test www.confer-ceento it works again.

That sort of explains what there is a difference in results. But the parsing logic seems unfathomable.
-contains a - works
- .com works if another . is in the search e.g. www. is included

One to report to atlassian?

Hi @Yulia Zhyliaieva 

As you're on Jira Cloud, the correct answer is to get an app that provides JQL extensions you're looking for.

With standard JQL, you can only get a list of issues and export them to Excel for further processing. This works if you want to do a one-off analysis. If your use case is more dynamic than that, look beyond standard Jira.

Standard JQL doesn't easily allow it, but you can quickly find the results using our professional indexing service JQL Search Extensions

You can use this query to find all the issues that have “conferento.com” in the summary

issue in exactTextMatch("conferento.com")

Check out the documentation for more examples. 

If you have any other questions, please contact our support. We’ll be happy to help you!
Best regards,
Maurício

Hi @Yulia Zhyliaieva . I don't know if the JQL is treating the full stop / period as a separator.

Have you tried the advanced searching - Advanced search reference - JQL operators | Jira Software Cloud | Atlassian Support?

like this: 

summary ~ "\"conferento.com\""

@Valerie Knapp thanks!

However, as I noted in the message, it DOES search for other issues that contain a full stop.

Same conditions: full stop in the summary of the ticket.

In one case it returns the results, in the other one - does not.

summary ~ "\"conferento.com\"" also did not return results, but the ticket is there

Like Yulia Zhyliaieva likes this

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