JQL filter give wrong results

[Ivan Andrieiev]

I wrote that status !=closed, but filter show me it. What is wrong?

[John Funk · Accepted solution]

Hi @Ivan Andrieiev 

Your query has (Status != Closed OR Status != Resolved)  Since it is an OR, then it is correctly showing the 3 issues because the status is != Resolved for them. 

Try taking replacing everything inside the ( ) with Status not in (Closed, Resolved)

So it would look Project = KVITIM and Status not in (Closed, Resolved) AND labels ...

[Ivan Andrieiev]

@John Funk  Hi

Yes,  you are right. Sorry for such question. Thanks a lot.

[John Funk]

No worries - that's what we are all here for!