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JQL: WAS and WAS IN operators not working

I've run into a puzzling issue with JQL.

This query returns 205 results:

project = "<PROJECT NAME>" AND status = "To Do"

I expect the following query to also give me some results, at least 205 of them:

project = "<PROJECT NAME>" AND status WAS "To Do"

However no issues are returned (same project).

According to this documentation, I had expected this to work:

Find issues that currently have or previously had a status of 'In Progress':

status WAS "In Progress"

Any suggestions welcome!

2 answers

1 vote
Jack Community Leader May 26, 2020

That is odd for sure. It works for me. Can you try different statuses and/or projects?

Hi Jack,

Thanks for your reply.

Thanks for the suggestion to try other projects, as a result I think I've narrowed it down to an issue with next-gen projects (yes, another one!)

This works correctly on every "classic" JIRA project I've tested with. (3 different projects)

This fails as described above on every "next-gen" JIRA project I've tested with. (3 different projects).

Does anyone have access to a next-gen project to confirm my theory?

Jack Community Leader May 26, 2020 • edited

yep....and here is the bug to vote/watch...

JRACLOUD-72180 

and given it is NG and severity is major I expect we will see a fix sometime in 2020.

Like # people like this
John Funk Community Leader May 26, 2020

Nice one, Jack!  

I searched for one earlier and couldn't find it. 

Like Phil likes this

Thanks both for your help today.

Like John Funk likes this
0 votes

Hey Phil - have any moved past the In Progress status?

it works for me, too.

Maybe try was in (To Do) just to see?

Hi John, 

Thanks for your answer.

To be clear, I have not used status was 'In Progress', that's just the example the docs use.

There are still issues with status of To Do, however if I've understood the docs correctly I don't think that should matter:

The "WAS" operator is used to find issues that currently have or previously had the specified value for the specified field.

The WAS IN operator appears to be equally broken for next-gen projects.

John Funk Community Leader May 26, 2020

Hey Phil - I have confirmed that I get the same error with my Next-gen project examples. I will enter a Support Ticket with Atlassian and update back here. 

Like Phil likes this

Thanks for confirming John.

I'm really wishing I'd stuck with classic, next-gen has (so far) been way more trouble than it's worth.

Please let me know when the ticket is raised - I'd like to add my vote and watch.

Hi Guys, any update? about this problem?

John Funk Community Leader Nov 16, 2020

https://jira.atlassian.com/browse/JRACLOUD-72180

Looks like they are still gathering the impact. 

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