JQL Request for tickets resolved in less than 24 hours?

Claudio Gomes March 11, 2021

All is in the question :)

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Alexis Robert
Community Leader
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March 11, 2021

Hi @Claudio Gomes , 

 

if you mean tickets that were resolved in the last 24 hours, you can use this : 

resolved >= -24h

 

 

 

Let me know if this helps, 

 

--Alexis

Claudio Gomes March 11, 2021

Hi @Alexis Robert 

Thanks for your reply but that's not what I'm looking for. I want a filter that would give me tickets that were resolved within 24 hours of being created.

Alexis Robert
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 11, 2021

I don't think it's possible to get this using JQL. You will need an addon, like Automation for Jira or Scriptrunner.

Like Claudio Gomes likes this
Claudio Gomes March 11, 2021

@Alexis Robert 

Indeed scriptrunner seems to be able to do that with "datecompare".

Thanks for your help. 

Have a good day.

0 votes
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 11, 2021

Consider Automation and either a custom field or label.

trigger - issue transitioned

condition - check if issue resolved

Action - using date math determine if resolution date is within 24h if so set label or CF

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