Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

JQL Query showing Story Points when it shouldn't?

I've been trying to find a slew of stories in our project (RW) that have an empty story point field. 

I use this: 

(project = RW) AND (labels = aou-techdebt) AND (labels = upcoming) AND ("Story Points" IS EMPTY) ORDER BY "Story Points"

A lot of what shows, in fact, have an empty story point field. 

Some, clearly, have numbers listed (else I wouldn't be here asking). It is kinda weird. Any ideas? 

2 answers

Hi @Thomas Schlapp 

If you have ever used a team-managed (next-gen) project in your instance, you could be running into this custom-field confusion issue for EMPTY tests, as the story points fields are custom ones (although built-in):

The suggested work-around is to use the custom field ID in your query to get the correct results.

Best regards,


Could you possibly have more than one field called "Story Points"? You should be able to tell by starting to type "Story Points" in the advanced search JQL field. It will list all potentially matching fields.

Is this for a Company Managed project or a Team Managed project?

It isn't next-gen, just cloud.

We DO have more than one story points field. Interesting. We have: 

Story Point Estimate

Story Points 

Story Points


I guess I need to hunt down which ID it should be using for our project? 

As a temporary solution you can simply change the name of one of those Story Points fields in Settings > Issues > Custom Fields. That should affect the display of the field in your projects and you should then be able to tell which field is actually being used.

You might also check the Screens that you see when your Create vs. when you are Viewing/Editing the issues. It is possible that both fields have gotten used; one on each screen. That could also be causing confusion.

Oh brilliant. 

Thanks for the guidance. 

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Marketplace Apps & Integrations

☕️ Monday coffee with Jexo: Weekly Atlassian news roundup | 21st June 2021

Hi community 👋, as every Monday we're bringing you a quick update on what happened in the Atlassian ecosystem last week. There were a few interesting events like for example the announcement of th...

27 views 0 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you