JMCF Time in Status not uploading

[paula.magalhaes]

Hello,

I have added a Jira Misc Custom Field for Time in Status so that I can see in my issue screen how much time the issue has been in a specific status. Initially when I first added it worked just like I wanted, but it stoped updating as time passed. The time displayed there is the same it was when I first added it, one week ago. I´ve looked every where and can´t find a good answer on what´s happening or how to fix it, can anyone help me?

In addition, I was looking for something which I could also see the average time all issues have spent on that status. I know there´s a plug in that will show this, but I was wondering if there are any add-ons or plug ins that will show both the time a specific issue has been on that status on its screen and a report with average times as well. I have found plug ins for both separetly but none that will do both.

Thanks in advance for the help

[Reshma Begum _Appfire_ · Accepted solution]

Hi @paula_magalhaes ,

The time in Status field does not recalculate until the status changes.

Can you please verify the same from the issue history?

Thanks,

Reshma

[paula.magalhaes]

Hi @Reshma Begum _Appfire_, 

Thank you! Do you know of any ad-ons or plugins that will recalculate even if the status doesn´t change?

[Reshma Begum _Appfire_]

Hi @paula_magalhaes 

I am afraid I am not aware of other apps in the marketplace that achieve this functionality.

However, note that we are making this improvement to recalculate the field value on display so you can see the updated value on the issue view. We will start working on this very soon and will let you know once we are done with this. Please note that this is already possible with our JMCF DC app.

Thanks,

Reshma

[Reshma Begum _Appfire_]

Hi again @paula_magalhaes ,

I am glad to inform you that the improvement to recalculate the field value on display for the custom field "Time In Status" has been fixed & deployed in production. Please test and let us know if you have any questions.

Thanks,

Reshma