JIRA when sub-issue is created, copy duedate & prioirty field from parent?

[Spencer Hoyle]

I created an automation on when an issue is created. When I am inside an Epic, I clicked the + to create a sub-issue 'Task'. I know it has a parent because I created it from the Epic. However, I get an error.

Any help?

[Laurie Sciutti]

Hi @Spencer Hoyle and welcome!  If I understand correctly, this is what you want:

[Spencer Hoyle]

Hi Laurie, that is what I want to accomplish! However, when I run the automation i get the output "No Action Performed". It's almost like its a timing issue. It runs the automation before the sub-task has a parent and it says there is no parent. and then it will link it to a parent after the automation

[Bill Sheboy]

Hi @Spencer Hoyle -- Welcome to the Atlassian Community!

Adding to Laurie's answer...

The issue created trigger can fire so quickly that the data is not available for the rest of rule processing...such as using the parent issue's data.

The work-around / fix for that is to always add the Re-fetch Issue action after the Issue Created trigger.  This will slow down the rule by about one second by reloading the data before proceeding.

@Laurie Sciutti -- Spencer noted this was the child issue of an epic, and so the condition you show for a sub-task seems incorrect.  What about this instead:

• trigger: issue created
• action: re-fetch issue
• condition: issue type is Story, Task, or Bug
• condition: issue has a parent
• action: edit issue, copying the fields from the parent

Kind regards,
Bill

[Laurie Sciutti]

Thanks, @Bill Sheboy ! 👏🏻