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JIRA started failed

Hi support


I'm running JIRA and Confluence on the same server. Today, my confluence was hacked due to this issue


I've stopped Confluence and tried to run JIRA. But JIRA started failed with the same problem that reported at


I've tried solution on that thread, but it's not luck. Do you have any suggestion to get JIRA working? 


I'm attached the ERROR logs below:


    ___ Starting the JIRA Plugin System _________________


2019-04-13 07:21:46,906 JIRA-Bootstrap ERROR      [c.a.jira.startup.SystemPluginsEnabledHealthCheck] We couldn't start the following plugins:

    - Jira Projects Plugin (com.atlassian.jira.jira-projects-plugin)

    - Embedded Gadgets Plugin (com.atlassian.gadgets.embedded)

    - Gadget Directory Plugin (

    - Atlassian Jira - Plugins - Gadgets Plugin (com.atlassian.jira.gadgets)

    - Atlassian Jira - Plugins - Global Issue Navigator (com.atlassian.jira.jira-issue-nav-plugin)

    - Atlassian JIRA - Plugins - Quick Edit Plugin (com.atlassian.jira.jira-quick-edit-plugin)

    - Atlassian Jira - Plugins - REST Plugin (

    - Gadget Dashboard Plugin (com.atlassian.gadgets.dashboard)


2019-04-13 07:22:10,228 JIRA-Bootstrap INFO      [c.a.j.config.database.SystemDatabaseConfigurationLoader] Reading database configuration from /var/atlassian/application-data/jira/dbconfig.xml

2019-04-13 07:22:24,524 JIRA-Bootstrap ERROR      [c.a.jira.startup.DefaultJiraLauncher] JIRA has failed to start because of the following errors: [(Event: Level = (EventLevel: fatal) , Key = (EventType: system-plugins) , Desc = We haven't been able to start all the required system plugins , Exception = We couldn't start the following plugins:<br/><ul><li>Jira Projects Plugin (com.atlassian.jira.jira-projects-plugin)</li><li>Embedded Gadgets Plugin (com.atlassian.gadgets.embedded)</li><li>Gadget Directory Plugin (</li><li>Atlassian Jira - Plugins - Gadgets Plugin (com.atlassian.jira.gadgets)</li><li>Atlassian Jira - Plugins - Global Issue Navigator (com.atlassian.jira.jira-issue-nav-plugin)</li><li>Atlassian JIRA - Plugins - Quick Edit Plugin (com.atlassian.jira.jira-quick-edit-plugin)</li><li>Atlassian Jira - Plugins - REST Plugin (</li><li>Gadget Dashboard Plugin (com.atlassian.gadgets.dashboard)</li></ul>)]

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