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JIRA started failed

Giang Le
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 13, 2019

Hi support

 

I'm running JIRA and Confluence on the same server. Today, my confluence was hacked due to this issue https://community.atlassian.com/t5/Confluence-questions/WARNING-Confluence-server-hacked/qaq-p/1054136?fbclid=IwAR3PGto7ee4-biu3fr-G0MUASJdyNlJvfiUNmu6763vXnL06mlK_WxpvVuI

 

I've stopped Confluence and tried to run JIRA. But JIRA started failed with the same problem that reported at https://community.atlassian.com/t5/Jira-questions/JIRA-Startup-failed/qaq-p/108708

 

I've tried solution on that thread, but it's not luck. Do you have any suggestion to get JIRA working? 

 

I'm attached the ERROR logs below:

 

    ___ Starting the JIRA Plugin System _________________

    

2019-04-13 07:21:46,906 JIRA-Bootstrap ERROR      [c.a.jira.startup.SystemPluginsEnabledHealthCheck] We couldn't start the following plugins:

    - Jira Projects Plugin (com.atlassian.jira.jira-projects-plugin)

    - Embedded Gadgets Plugin (com.atlassian.gadgets.embedded)

    - Gadget Directory Plugin (com.atlassian.gadgets.directory)

    - Atlassian Jira - Plugins - Gadgets Plugin (com.atlassian.jira.gadgets)

    - Atlassian Jira - Plugins - Global Issue Navigator (com.atlassian.jira.jira-issue-nav-plugin)

    - Atlassian JIRA - Plugins - Quick Edit Plugin (com.atlassian.jira.jira-quick-edit-plugin)

    - Atlassian Jira - Plugins - REST Plugin (com.atlassian.jira.rest)

    - Gadget Dashboard Plugin (com.atlassian.gadgets.dashboard)

    

2019-04-13 07:22:10,228 JIRA-Bootstrap INFO      [c.a.j.config.database.SystemDatabaseConfigurationLoader] Reading database configuration from /var/atlassian/application-data/jira/dbconfig.xml

2019-04-13 07:22:24,524 JIRA-Bootstrap ERROR      [c.a.jira.startup.DefaultJiraLauncher] JIRA has failed to start because of the following errors: [(Event: Level = (EventLevel: fatal) , Key = (EventType: system-plugins) , Desc = We haven't been able to start all the required system plugins , Exception = We couldn't start the following plugins:<br/><ul><li>Jira Projects Plugin (com.atlassian.jira.jira-projects-plugin)</li><li>Embedded Gadgets Plugin (com.atlassian.gadgets.embedded)</li><li>Gadget Directory Plugin (com.atlassian.gadgets.directory)</li><li>Atlassian Jira - Plugins - Gadgets Plugin (com.atlassian.jira.gadgets)</li><li>Atlassian Jira - Plugins - Global Issue Navigator (com.atlassian.jira.jira-issue-nav-plugin)</li><li>Atlassian JIRA - Plugins - Quick Edit Plugin (com.atlassian.jira.jira-quick-edit-plugin)</li><li>Atlassian Jira - Plugins - REST Plugin (com.atlassian.jira.rest)</li><li>Gadget Dashboard Plugin (com.atlassian.gadgets.dashboard)</li></ul>)]

2 answers

1 vote
Bastian Stehmann
Community Champion
April 13, 2019
0 votes
Giang Le
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 13, 2019

Screen Shot 2019-04-13 at 2.32.20 PM.png

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