JIRA started failed

[Giang Le]

Hi support

I'm running JIRA and Confluence on the same server. Today, my confluence was hacked due to this issue https://community.atlassian.com/t5/Confluence-questions/WARNING-Confluence-server-hacked/qaq-p/1054136?fbclid=IwAR3PGto7ee4-biu3fr-G0MUASJdyNlJvfiUNmu6763vXnL06mlK_WxpvVuI

I've stopped Confluence and tried to run JIRA. But JIRA started failed with the same problem that reported at https://community.atlassian.com/t5/Jira-questions/JIRA-Startup-failed/qaq-p/108708

I've tried solution on that thread, but it's not luck. Do you have any suggestion to get JIRA working? 

I'm attached the ERROR logs below:

    ___ Starting the JIRA Plugin System _________________

2019-04-13 07:21:46,906 JIRA-Bootstrap ERROR      [c.a.jira.startup.SystemPluginsEnabledHealthCheck] We couldn't start the following plugins:

    - Jira Projects Plugin (com.atlassian.jira.jira-projects-plugin)

    - Embedded Gadgets Plugin (com.atlassian.gadgets.embedded)

    - Gadget Directory Plugin (com.atlassian.gadgets.directory)

    - Atlassian Jira - Plugins - Gadgets Plugin (com.atlassian.jira.gadgets)

    - Atlassian Jira - Plugins - Global Issue Navigator (com.atlassian.jira.jira-issue-nav-plugin)

    - Atlassian JIRA - Plugins - Quick Edit Plugin (com.atlassian.jira.jira-quick-edit-plugin)

    - Atlassian Jira - Plugins - REST Plugin (com.atlassian.jira.rest)

    - Gadget Dashboard Plugin (com.atlassian.gadgets.dashboard)

2019-04-13 07:22:10,228 JIRA-Bootstrap INFO      [c.a.j.config.database.SystemDatabaseConfigurationLoader] Reading database configuration from /var/atlassian/application-data/jira/dbconfig.xml

2019-04-13 07:22:24,524 JIRA-Bootstrap ERROR      [c.a.jira.startup.DefaultJiraLauncher] JIRA has failed to start because of the following errors: [(Event: Level = (EventLevel: fatal) , Key = (EventType: system-plugins) , Desc = We haven't been able to start all the required system plugins , Exception = We couldn't start the following plugins:<br/><ul><li>Jira Projects Plugin (com.atlassian.jira.jira-projects-plugin)</li><li>Embedded Gadgets Plugin (com.atlassian.gadgets.embedded)</li><li>Gadget Directory Plugin (com.atlassian.gadgets.directory)</li><li>Atlassian Jira - Plugins - Gadgets Plugin (com.atlassian.jira.gadgets)</li><li>Atlassian Jira - Plugins - Global Issue Navigator (com.atlassian.jira.jira-issue-nav-plugin)</li><li>Atlassian JIRA - Plugins - Quick Edit Plugin (com.atlassian.jira.jira-quick-edit-plugin)</li><li>Atlassian Jira - Plugins - REST Plugin (com.atlassian.jira.rest)</li><li>Gadget Dashboard Plugin (com.atlassian.gadgets.dashboard)</li></ul>)]

[Bastian Stehmann _neusta portal services_]

Hi @Giang Le ,

So you checked everything mentioned here

https://confluence.atlassian.com/display/JIRAKB/Troubleshooting+JIRA+Startup+Failed+Error

[Giang Le]