JIRA service account (at least account email and a new API token)

[Deepika.Kanaparthi]

Hello Team,

How to create a JIRA service account (at least account email and a new API token)

This service account and the API token created with it are going to be used to ingest JIRA data into redshift. This is for the DevOps project.

Can you please help me to create.

Thanks & Regards

Deepika

[habib rahman · Accepted solution]

Hi @Deepika.Kanaparthi My name is Habib, I shall do my best to answer this question

---

• Extra reading Jira Cloud Platform APIs:https://developer.atlassian.com/cloud/jira/service-desk/rest/intro/
• Manage API tokens for your Atlassian account 

---

Sure, here are the steps to create a JIRA service account and generate a new API token:

1. Log in to your JIRA account as an administrator.
2. Click on the "Settings" icon in the top-right corner of the screen, and select "User Management" from the dropdown menu.
3. Click the "Create User" button, and fill out the necessary user details. 
4. The email address you provide will be the account email for the new service account. Make sure to set the appropriate permission levels based on the data that you would like to ingest from JIRA into Redshift.

5. Create an API token: Create an API token from your Atlassian account:

   1. Log in to https://id.atlassian.com/manage-profile/security/api-tokens.

   2. Click Create API token.

   3. From the dialogue that appears, enter a memorable and concise Label for your token and click Create.

   4. Click Copy to clipboard, then paste the token to your script or elsewhere to save:

6. Make sure to save the API token securely, as it is only shown once, and you won't be able to see it again.

With this new service account and API token, you can now use the JIRA REST API to retrieve data and ingest it into Redshift for your DevOps project. Just ensure the user and API token have the right permissions to access the necessary data from your JIRA instance.

I hope this helped. If you found this working for you, please accept the answer so that anyone with the same issue can find this helpful.

Thank you

Habib 

[Deepika.Kanaparthi]

Thank you