You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.
View groupJoin the community to find out what other Atlassian users are discussing, debating and creating.
Hello, I'm unable to open cards/user stories in my jira boards using safari.
It takes ages to load the pop up window and it shows a lot of html bugs, I can't even scroll down.
It turned JIRA unusable on Mac, this started happening since I've updated it to Version 14.0.3 (15610.4.3.1.6, 15610) , I'm using Catalina.
Thank you
There is an active incident associated with Safari - https://jira-software.status.atlassian.com/ but unclear if related to your issue.
Hi!
Can you reproduce it in private mode of safari ?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi, thank you for the quick reply.
I did it, it shows the same behaviour as described above.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I use and looks ok 14.0.2 (16610.3.7.1.9).
So that strange if you can reproduce in incognito mode of your browser that's so sad
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Do you maybe have a screenshot of what is messed up?
And I'm assuming now that you tried it with a different browser already to exclude the system itself?
The supported platforms does say the latest stable should be supported so you're good there.
https://confluence.atlassian.com/cloud/supported-browsers-744721663.html
Now I did notice 14.0.3 is only released a few days a go so not sure if it will be fully tested yet on Cloud.
Might just have to open a ticket then with Atlassian (as you are on a paid version)
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi, html bugs stopped happening but it still takes a lot of time to load the pop ups. I had to start using chrome due to this.
The experience on Chrome is a lot different, it works smoothly.
Thanks for the help!
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hello Community! My name is Brittany Joiner and I am a Trello enthusiast and Atlassian Community Leader. In this video, I'll share my favorite Trello templates. Templates mentioned in ...
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.