Hello, I'm unable to open cards/user stories in my jira boards using safari.
It takes ages to load the pop up window and it shows a lot of html bugs, I can't even scroll down.
It turned JIRA unusable on Mac, this started happening since I've updated it to Version 14.0.3 (15610.4.3.1.6, 15610) , I'm using Catalina.
Very-very slow on safari 14.1.1
Chrome works fast
Move card on board from one column to other can take about one minute (render is very slow). On chrome this actions takes 1-2 seconds. Also open task in popup can take about minute. In some cases open description editor take too long time.
All this slow actions repeated in incognito mode
One place to report it..
Jira should support the latest stable version. Looks like v15 is still in Beta?
i'd suggest working with 14.1 sicne that is the latest stable one.
I'm having the same issue. My JIRA will not even load in Safari 14.0.0 and I get a "A Problem Repeatedly Occurred..." error. It's definitely something with the Pop Up because when I disable all pop ups it allows the site to load but there's no content and it tells me I have to enable pop ups. Pretty sad, JIRA. And yes, I tried all the recommended solutions (router restart, clearing history, even reinstalling iOS, etc). Basically, the product is broken.
Do you maybe have a screenshot of what is messed up?
And I'm assuming now that you tried it with a different browser already to exclude the system itself?
The supported platforms does say the latest stable should be supported so you're good there.
Now I did notice 14.0.3 is only released a few days a go so not sure if it will be fully tested yet on Cloud.
Might just have to open a ticket then with Atlassian (as you are on a paid version)
Any update on this?
When using either Jira or Confluence, the initial request is VERY slow - for example, if I click on a bookmark to go ANYWHERE in Jira or Confluence. The request sometimes times out and Safari displays a message that the site cannot be reached.
If I can manage to get a response, subsequent responses are still slow but do actually return more quickly - for example, if I click on a link to pull up the details of a Jira issue or navigate to a different wiki page.
This has made practical use impossible. I am running Safari v14.0.3 on MacOS BigSur. Please look into this so that I don't have to annoyingly switch between different browsers and copy paste URLs.
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