my database is mysql-5.6.42, jira is 7.2.6
everything is ok,include testing mysql. But when I click next,it will failed.
Error reference: 2303cd19-ec96-4131-ba98-383ab56d4819
Unable to render full error details at this time. Please consult the error logs for more information.
Well, you could try checking the error logs on the server - https://confluence.atlassian.com/adminjiraserver0713/important-directories-and-files-964984038.html has information about where the logs are. If you look in the logs and find a specific error, you could try posting it here and see if anyone has an idea of how to fix it.
Otherwise, I think your best bet will be to contact support (https://support.atlassian.com/contact) so they can work through your logs and other diagnostic data. Trying to do diagnostics through the community forum can be difficult at best.
Catch up with Atlassian Product Managers in our 2020 Demo Den round-up! From Advanced Roadmaps to Code in Jira to Next-Gen Workflows, check out the videos below to help up-level your work in the new ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events