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JIRA Cloud Encoding Settings

Is it possible to configure the encoding on a cloud instance? 

We are doing an integration between our helpdesk and JIRA, and getting an UTF-8 Encoding error: 

SEVERE *** ERROR *** sn_jira_spoke (JiraWebhookAuthenticator): Bad token

All resources speak to the server version. 

With the recommended solution being:

  • Edit conf/server.xml and find the line where the HTTP Connector is defined. It will look something like this, possibly with more parameters -

<Connector port="8080"/>
  • Add a URIEncoding="UTF-8"property to the connector:
<Connector port="8080" URIEncoding="UTF-8"/>
  • Restart Tomcat

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