JIRA Attach Screenshot isn't working.

Anastasia Parfenova September 6, 2018

After taking a screenshot I'm trying paste it into a comment or task description as I usually do, but since a few days it's showing me a usual dialog window of uploading an image, but the "upload" button is always disabled and nothing is uploading.

https://screencast.com/t/HCzfL55TVdLV

2 answers

1 vote
Mohamed Riza
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 13, 2018

Hi @Anastasia Parfenova

Can you verify if you are able to reproduce this issue with other browsers? Make sure that the browsers are updated to the latest versions. 

In addition to this, can you please try attaching the screenshot using Incognito mode and verify if the issue persists. 

Lastly, does this issue only occur for you or are all users able to reproduce the same behavior? 

0 votes
Ivonne van Os September 23, 2018

Same problem here

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