JIRA AUTOMATION- Transition issue when its subtasks and any linked issues are transitioned to closed

[Darren.Fairweather]

I would like an issue to be transitioned when all of its subtasks and any linked issues are transitioned to closed.

linked issues will always be using the same link value.

I've tried a number of things. I even installed Scriptrunner but alas no cigar.

This must be achievable.

Any help would be greatly appreciated

[Walter Buggenhout _ACA IT_ · Accepted solution]

Hi @Darren.Fairweather 

You should be able to pull this off using a rule like this:

Trigger the rule when a sub-task transitions to closed (the example is based on the template library and statuses / conditions do not match your use case 100%, but the essential pieces are there).

You may want to add a condition in the beginning to see if your trigger issue is a sub-task.

You can create a second rule for standard issue types (i.e. issues that are not sub-tasks) and replace the For Parent branch with a For linked issues branch using more or less the same logic.

Hope this helps!

[Darren.Fairweather]

@Walter Buggenhout _ACA IT_ Legend! I have a feeling we will be talking again soon. Thanks you very much!

[Walter Buggenhout _ACA IT_]

😅

[Darren.Fairweather]

Hi @Walter Buggenhout _ACA IT_  - Got an issue buddy! If i close the linked issue last nothing happens (not even registered on automation audit log. Where as if a close the sub tasks last the automation works. Any thoughts? Thanks in advance

[Darren.Fairweather]

@Walter Buggenhout _ACA IT_  yeah its does not like the linked match.

Error searching for related issues. This is most likely because the following issues don't have a related issue of the type you specified. Try narrowing your search to only include issues that contain links to related issues:
NTT-29774: "(((key = ) AND (issuetype = Onboarding and Status = "Build / Configuration")) AND (key != NTT-29774)) AND (project in (10064,10001,10037))" - Error in JQL Query: Expecting either a value, list or function but got ')'. You must surround ')' in quotation marks to use it as a value. (line 1, character 10)

[Darren.Fairweather]

As you say seems like i need two rules. One using parent for subtasks and one "for linked issues". Trouble is i only want the automation to trigger when sub tasks and issuelinks are complete and not being able to add both in the same rule using an "and" scuppers that?