Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Issues missing in Agile board

I'm working in Jira cloud, and set up a pretty simple project to track investigations of service issues for our customer service team. The project has one issue type, with three statuses (to-do, in progress, done). 

The project has a pretty default agile board, with one column per status. No other filters on the board.

Started entering issues, and when I got to the 27th one (SIRI-27) the issues don't show up on the board any more. Doesn't matter whether they any of the three statuses, they simply don't show up. Search finds the issues just fine.

What am I missing on setup?

1 answer

Hello @John Hambacher 

Welcome to the community.

Are you using a Classic project or a Next Gen project? If it is Next Gen, it will say so at the bottom of the navigation pane on the left side of the screen.

Can you provide us with

1. a screen image of your board

2. a copy of the Board Settings > General screen showing the filter for the board (this applies if you are using a board connected to a Classic project)

3. a screen image of the column mappings for your board

4. a screen image of one of the issues you think should be on the board but is not.

It's a Next Gen project.

Images below:

Jira1.jpgJira2.jpgJira3.jpg

It looks like you enabled the Backlog feature for your board. When that is enabled, the board will display only the issues that have been moved from Backlog to Board.

If you click on Backlog in the nav pane on the left, you should see two sections labeled Board and Backlog. Are the issue that are missing from the board in the Backlog or Board list on the Backlog screen?

That was it. I turned off Backlog feature and everything's showing. Thanks @Trudy Claspill !

Like John Funk likes this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
Community showcase
Published in Marketplace Apps & Integrations

Bitbucket Smart Commits vs. Genius Commits - What's the difference?

If you already heard about Smart Commits in Bitbucket, know that you just stumbled upon something even better (and smarter!): Genius Commits by Better DevOps Automation for Jira Data Center (+ Server...

114 views 0 2
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you