Issues duplicated when moving under a folder

Andrew Adams March 20, 2023

When manually moving an issue under a folder in Structure, a duplicate is created.

My Automation is as shown in the screen-shot.

A duplicate is not created every time I move issues under a folder.

There are two Jira projects feeding this Structure.

Structure for Jira duplicates.gif

1 answer

0 votes
David Niro
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
March 28, 2023

Hello @Andrew Adams ,

I believe this may be a result of your Insert Generator and Extend Generators pulling in the same issues.

This can usually be resolved by refining the Insert Generator to only pull in a very specific set of issues. 

For example, if the problem is that Epics are being added by the Insert Generator and by the Extend with Advanced Roadmaps..., you may consider updating your Insert Generator to exclude Epics since they will be added in later.

I hope this helps.  Please feel free to contact our support team directly through our customer portal support.almworks.com

Best,
David

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