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Issues duplicated when moving under a folder

When manually moving an issue under a folder in Structure, a duplicate is created.

My Automation is as shown in the screen-shot.

A duplicate is not created every time I move issues under a folder.

There are two Jira projects feeding this Structure.

Structure for Jira duplicates.gif

1 answer

0 votes
David Niro _Tempo_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Mar 28, 2023

Hello @Andrew Adams ,

I believe this may be a result of your Insert Generator and Extend Generators pulling in the same issues.

This can usually be resolved by refining the Insert Generator to only pull in a very specific set of issues. 

For example, if the problem is that Epics are being added by the Insert Generator and by the Extend with Advanced Roadmaps..., you may consider updating your Insert Generator to exclude Epics since they will be added in later.

I hope this helps.  Please feel free to contact our support team directly through our customer portal


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