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Issues created using "create issue" under backlog disappear on board due to filter condition.

HI Team,

We are using a filter where field1=value1, and created a board with that filter.

When we are creating new issues using the option "Create issue" under backlog or sprint, created issue is not appear on board as the feild1 is not added to the issue to satisfy filter condition.

So we are manually going to created issue and adding the field1 value so that it will appear on board.

Is there any way to do it automatically, so it satisfy filter condition when creating issues on board?

Thanks in advance



1 answer

0 votes
John Funk Community Leader Nov 23, 2020

Hi @satyanarayana_singamsetti  - you can use Automation for Jira to set a field on Create or add a post function to the Create transition in the workflow.

Thanks for the reply @John Funk ,

Sorry for not mentioned full details in decription.

The board filter is like

JQL: project in (P1,P2,P2) and (cf1 = value1 or cf2 = value2)

Issues will appear on board based on two custom fields cf1 and cf2.


Now in board, when we use "create issue" option in backlog, we will be filling only issue type and issue description. As the filter condition not satisfied here it won't be available in board. So we have to go manually to the issue and fill the custom fields cf1 or cf2 , then it will appear on board.


Can we make this automatic way or any default option available in JIRA for it?




John Funk Community Leader Nov 30, 2020

Sorry Satya, I was out all of last week. 

What are you basing the values for cf1 and cf2 on when you populated them manually? How would you know what to automatically populate them with? 

If you know that, then yes, you can have them updated automatically when you create a new issue. 

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