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Issue with automation scripts

Deepak Parambath
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December 8, 2020

Hi Team,

 

I am running an automation script to create a default subtask for each new issue created with issue type = Story.

This I have made as a global ruleset ( enabled for 4 projects) but I get either of the below errors in 3 projects

 

1. The following issues did not match the condition

2. Could not find create meta data for project/typeId 

 

Could you please help resolve the same immediately.

 

Hope to hear from you soon.

 

Thanks,

Deepak K P

1 answer

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Kristin Lyons
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December 8, 2020

Would you be able to add a screenshot of how the Automation is configured?

Deepak Parambath
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December 8, 2020

Jira Automation.PNG

Kristin Lyons
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December 8, 2020

I created this in my test instance and it's working.  Do you have any required fields that are not being filled out?  Any validators in the sub-task workflow that would prevent this automation from working?

Bill Sheboy
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December 8, 2020

Hi @Deepak Parambath  -- Welcome to the Atlassian Community!

Would you also please include an image of your audit log entry showing the errors?  That will help the community provide ideas.  Thank you.

Best regards,

Bill

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