We are setting up a rule when, for specific project (HD) and (via JQL) issuetype, 4 additional issues are created, copying the summary and description and linking to the original (trigger) issue. But it fails with these details:
The following issues did not match the condition: HD-318 This may be due to any of the following reasons:
the issue didn't match the specified JQL (most likely)
the chosen rule actor doesn't have permissions (or issue security level permissions) to view the issue
the issue was deleted or wasn't indexed by Jira yet (in rare circumstances)
We recommend using the 'Issue fields condition' for more consistent results.
I modified the Actor from automation to an actual user and the error is still happening. What is not correct?
We are experiencing the same issue when using the JQL. Currently, we use JQL only when we need request-channel-type as a condition or when we have OR for multiple different fields.
Is there a solution or a workaround to this problem because the automation used to work perfectly.
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