Issue with Time tracking functionality

[Product Team]

In Time Tracking, if we turn this option on in settings then whenever we create a Jira ticket Estimated time has to be entered which is not practical because most tickets are created by Product owner or other stakeholders, how can they enter estimate time effort(because only engineering team knows how much time it will take)?? If this option is turned off then my team doesn't get any field to log their time as they work on the Jira ticket

[Milan Chheda [INFOSYSTA] · Accepted solution]

When enable time tracking, JIRA would provide you with estimated fields. This fields can be optional while the ticket is with Product Owner. But you can make this field mandatory when the issue moves from Product Owner to development team. 

Basically, you need to create a transition screen that would have the estimate field and that should be mandatory. This transition screen should be displayed when the issue moves from Product Owner to SD backlog or development team.

By doing this, we are ensuring that Product Owner can work on the issue without the need to enter estimates, and engineering team starts the work, by picking tickets from backlog that will always have estimates.

[Product Team]

Hey Thank you.