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Issue with LDAP user directory

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Manisha Sharma
Manisha Sharma
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May 15, 2023

Hello Team,

I enabled the ssl services on JIRA and the test shows connection successful as well:

[root@JiraPOC-shrmrp jira]# /opt/atlassian/confluence/jre//bin/java SSLPoke DC-IAD6B-EX01.ant.amazon.com 636
Successfully connected

However, I see the same error when trying to connect to the above host while setting up user directories:

Connection test failed. Response from the server:
DC-IAD6B-EX01.ant.amazon.com:636; nested exception is javax.naming.CommunicationException: DC-IAD6B-EX01.ant.amazon.com:636 [Root exception is javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target]

 

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Pavel Junek
Pavel Junek
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May 16, 2023

Hi @Manisha Sharma,

Welcome to Atlassian community!

Regarding log error it seems the problem is in SSL certificate.

Pavel

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