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Issue filter not showing all issues (Kanban board classic)

Hi,

 

I have 3 teams working on one project and therefore I want to create three boards, one for each team. We are using components to differentiate which issue belongs to each groups. 

subgroup.jpg

In total I expect 23 issues to show up in the board with the filter below.

 

Filter.jpg

However when I look at the board there are only 4 issues that show up. It looks like those that are assigned to someone. Those unassigned are not showing up. How do I get all issues in these components to show up.

 

Thanks

1 answer

1 accepted

2 votes
Answer accepted
John Funk Community Leader Mar 03, 2021

Hi Ai - Welcome to the Atlassian Community!

Can you also share the board filter? 

Also, I would try one component at a time in the sub-filter and see what shows up each time. 

Hi John,

Thank you for the welcome!

I did as you suggested and tried one component at a time. Still the same issue where only issues that have an assignee show up. So the same 4 issues show up in total. 

Here is the board filter

full filter.jpg

John Funk Community Leader Mar 03, 2021

And if you remove all of the values in the sub-filter, still only 4 issues show up?

Also, are all of the issues in the RWE project? Or are some in other projects and just have the component set? 

I did one component value at a time. The first one showed 2 issues, the second showed 0 issues and the third one show 2 issues, in total the 4 issues when I did all component as one query. The 4 issues that show up have an assignee to them and the other 19 issues with no assignees are not showing up on the board.

All issues are located in the RWE project and no other projects. 

Considering the project filter and the board sub-filter I don't know why only assigned tickets would show up in my board.

John Funk Community Leader Mar 03, 2021

If you run the board filter, I assume you see all 23 issues, correct? 

What are the statuses of the issues? And are those statuses mapped to a column on the board? 

Like Bill Sheboy likes this

Ah that's the issue, they were in status backlog and not showing up in the board! Thanks for the help John!

Like John Funk likes this

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