Issue detail does not open

Nikita Ushakov March 7, 2024

When i or my teammates try to open any task detail we have that error ocсured: We couldn't connect to that issue 

2 answers

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1 vote
Answer accepted
Perisic Nikola
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March 7, 2024

Welcome to the community @Nikita Ushakov !

Couple of users reported that they have issues with JSM and that is also reflecting on Jira Software as well.

Currently, on Atlassian status page everything is operational but on https://downdetector.com/status/jira/ users indeed reported problems related to this issue.

Best option is to wait for Atlassian to make an update to their status page if this is starting to impact large number of users.

Nikita Ushakov March 7, 2024

Relogin helped to resolve this problem. Maybe it was on Jira side idk, thank you anyway!

1 vote
Answer accepted
Alex Koxaras _Relational_
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March 7, 2024

Hi @Nikita Ushakov and welcome to the community,

Most likely there is an active incident with Atlassian, but not yet communicated. Watch this page for further updates https://status.atlassian.com/

Nikita Ushakov March 7, 2024

Thank you!

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