Issue Statistics gadget in JIRA dashboard for multiple projects

Mohit Jain June 30, 2023

Hi

I am exploring Issue statistics gadget to show a consolidated view of issues across multiple projects.  Please refer to the image for reference. 

The problem with current implementation is that it doesn't combine the count of issues that have the similar status. Here, it shows me a status per project (wherever the JIRA issue exists). Is there any workaround or alterative to resolve this. 

 

issue_statistics_3006.png

 

Thanks

3 answers

2 votes
Anthony Morais
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June 30, 2023

Hi @Mohit Jain 
Welcome to the Atlassian Community!!!


To get around this, you can create a JQL filter like this: statusCategory in ("To Do", "In Progress", Done)

Then go to Gadget > Configure and select the filter.

That would be the result:

dashboard status.png

 

I hope it helps!

Regards,

Anthony

2 votes
Jack Brickey
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June 30, 2023

Are any of the projects involved Team Managed (TMP). If so it is worth noting that the statuses are unique for each TMP project. While they may have the same name they are treated independently.

Mohit Jain July 3, 2023

currently, there is one company managed project and rest are team managed projects. Would converting the all TMPs to company managed projects help in resolving this issue.  

Jack Brickey
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 3, 2023

Well, yes but not sure that would be advisable without carefully considering the implications of that. That is something you and the teams involved should discuss.

Like Mohit Jain likes this
0 votes
Marlene Kegel - codefortynine
Atlassian Partner
July 4, 2023

Hi @Mohit Jain,

I am Marlene from codefortynine.

Another option would be our app Quick Filters for Jira Dashboards.

As @Jack Brickey mentioned Jira maps statuses by ID. Our app Quick Filters for Jira Dashboards maps statuses by name. Therefore it consolidates "In Progress" from different team-managed projects to one "In Progress" status on your dashboard gadget.

You can check out our app without installation on our demo dashboards. Another cool feature which might be interesting for you is, that you can filter you dashboard gadgets dynamically, e.g. per project with a controller gadget. 

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