Hang on a second. You can set up an incoming email handler that will create an issue in the project of your choice. The only caveat is that you will need to use an actual user account as the default user. So anyone or any application sending an email to the email you set up will create an issue with the default user as the reporter. We do this today for many application where the user of the application can report an issue with the application.
you can do this by going to Jira settings > system > incoming mail
maybe I’m missing your goal here?
Sure, we can do it this way. Thank you for pointing this out.
I just thought that the phrase "submit a bug with an email account" means the possibility to create an issue the way a registered user would do it and to receive the information about what happens with the issue afterward. Without it, all the process seems kind of deficient. Of course, we can automatically create internal users from email as described here, for example:
But that will require additional licenses.
firstname.lastname@example.org would that suit your needs?
@Jack, please, correct me if I'm wrong somewhere.
Yes, email@example.com as @[deleted] has already said, Jira Software seems not to have this option. In this article:
the second sentence goes like this:
JIRA can receive emails from licensed users to create issues or add comments and attachments to existing issues automatically.
The Jira Software Cloud Team has been busy working on a simple, secure, and reliable way to integrate your build and deployment information from Jenkins with Jira Software Cloud. This means you don’t...
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