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Is there a way to set up notifications for board updates?

We have a project that contains several boards for different team. When any issue is sent to 'Testing' and unassigned or assigned to a member of our QA team, the issue appears on QA kanban board. Some members of QA team are willing to receive email notifications whenever an issue appears on that board or, if that's not possible, whenever the board is updated. Is there a way for a user to set up their notifications in that way? Is there a way for a me as a PM to set up the project or the board in that way? If not for email notifications - maybe there's some Slack bot for that?

3 answers

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2 votes
Answer accepted
LarryBrock Community Leader Apr 08, 2021

Hi @Olena Tkach !

One quick solution that comes to mind is to build a filter that captures all the changes each person, or group is interested in, saving the filter, then setting up subscriptions to notify interested parties on a scheduled basis.  This can be done quickly and independently with no board, workflow, or other configuration changes required.

Hope this helps, happy to toss around other ideas - just post here to let me know.

~~Larry Brock

1 vote
Answer accepted

You can set up Slack updates to a channel / DM from a certain project using the official Jira Cloud for Slack integration (https://slack.com/apps/A2RPP3NFR-jira-cloud). You can filter which sorts of issues you'd like to hear about, and which events on those issues notify you as well.

Maybe there's a way for them to 'Watch' not a certain issue, but a whole board, and so receive all the update notifications as watchers?

LarryBrock Community Leader Apr 09, 2021

Unfortunately, there's no "watch board" feature though that's an interesting idea!

Like Olena Tkach likes this

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