Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Is there a way to set an automatic re-sync interval in BigPicture?

I have created a BigPicture program with an automatic rule that pulls tasks from a custom filter that I have created in JIRA Software that pulls all issues assigned to me in the current sprint, future sprint or no sprint.  I have set the Task Structure to sort my issues by Jira Sprint.  This works great, as I work on a wide variety of projects and this allows me to manage my time/hours for all projects on a single page.  My preferred view in v8 is the Scope view, as that gives me the detail view that used to exist in the Gantt chart in v7 (this allows me to easily update all of my issues on a single page).  The issue I'm having is that every week (our sprints are currently weekly), when a sprint is closed I have to go to the Gantt view and manually Re-Sync my program in order for it to acknowledge that a sprint has been completed and remove it from my view.  Is there a way to have BigPicture automatically re-sync on a set interval?  


1 answer

Hi @Jennifer Ondrasik 

When it comes to automatic synchronization features in BigPicture, I can recommend checking the 2 sections below and adjust those accordingly.

First of all, the Gantt "Live-sync" feature, which ensures that the data on your Gantt is always up to date with your Jira. In order to activate it please go to "Jira Administration -> Manage Apps -> BigPicture Technical Configuration -> General -> Live-Sync: Gantt Module"

gantt live sync.png


The second setting - Synchronization time interval - you can find by following this path "Jira Administration -> Manage Apps -> BigPicture Technical Configuration -> Advanced -> Technical Info". Changing the value in this section will determine how often BigPicture will synchronize with Jira data in general.

synchro time interval.png


Should you require further help with your case Jennifer, I strongly recommend creating a ticket to our Support Team, by using this link to the support portal.

Hope this helps!

Best regards,


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Marketplace Apps & Integrations

Staying organized with Jira: best practices for a better project management

Project managers know this problem: A “mountain of work” lays in front of you, and you don’t know how and where to tackle them. Different to-dos lie ahead, but just one task after the other can be ha...

242 views 2 1
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you