Is there a way to make a field read-only in a transition screen?

[Phil Bustin]

I would like to require a transitioner to update field PR Move Req Date in a transition, but there isn't a way in Jira software to clear the field before the user sees the screen,

I thought of a workaround: creating a text field named "Please update the PR Move Req Date.", but is there a way to display it read-only; otherwise, it looks like this:

Text field in a screen

[Trudy Claspill · Accepted solution]

You could use this type of custom field

Define the Context for the field to set a default value, add the field to your transition screen, and the text you added for the default value in the field Context will display in the transition screen.

[Phil Bustin]

Thank you.  I think this solution in combination with Kelly's suggested use of a "Field has been modified" validator would be ideal. 

[Kelly Arrey · Accepted solution]

Hi @Phil Bustin, 

Another approach would be to add a "Field Required" or "Field has been modified" validator to the transition, and include a message that would be displayed if the user doesn't enter/change the value.

[Phil Bustin]

Thank you.  I didn't know about this kind of validator.  I will try it, in combination with Trudy's message field suggestion.

[Kelly Arrey]

You might want to try the validator first - you may decide that you don't need a message custom field after all.

[Phil Bustin]

True, but: The reason I want to use the message custom field right from the outset in addition to the validator, is that in my experience with the same transition in SBM (the app we're replacing with Jira Software), the users (Business Analysts and Developers) usually forget that they need to update the date field.  A friendly reminder above the field would be kinder, and endear them more to the workflow admin, than a surprise message after they've already filled in fields and clicked the transition button.