Currently, there is no permission available to only "View" Comments. It appears you have to be given Create or Edit permissions to view the comments.
Thanks so much!
@Katherine Burkholder If you use the Browse Issues permission, then you will be able to see the issues in a project including it's comments by extension. Only by then adding users/roles to the Add Comments permission will they be able to add them.
If however a comment has been restricted (e.g. restricted to a particular project role only) then users will need to be assigned to this project role, as well as fall under the Browse Issues permission (usually via a project role)
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events