Is there a way to automatically create draft ticket on Jira via slack messages to a channel?

[.]

For example,

Message from User to #ITsupport channel 

User(James): I am unable to print out, can someone assist, please?

On Jira  (Draft ticket) 

ITsupport Ticket 

Reporter: James 

Summary: I am unable to print out, can someone assist, please?

Ticket Option for Assignee

[Discard] or {Accept} 

[Discard if resolved on the spot via slack  chat or not going to do]

{Accept if to create a ticket}

Messages from all other users except defined users(members of itteam)

[Thomas Deiler]

Dear @.,

what you are most probably looking for is a Slack Bot that connects to Jira. For this follow this link or search the web.

The Jira project needs then to be configured for Discard/Accept.

The Slack connector will help you in the other direction.

So long

Thomas