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Is it possible to sync due and start date?

Dmitry Alabyan
Contributor
August 31, 2022

Hello community!
I am trying to set up the automation as such that it would edit the field "Due date" when the "start Date" field is edited.
What i specifically need is to set the Due Date in 2 weeks from the start date.
Trying to use the smart value {{issue.startDate.plusDays(14)}}
But somehow the due date field is not responding to this sync although the rule is being executed successfully.
What am I doing wrong here?

1 answer

0 votes
Trudy Claspill
Community Champion
August 31, 2022

Hello @Dmitry Alabyan 

Please show the details of your rule.

Dmitry Alabyan
Contributor
August 31, 2022

Screenshot 2022-08-31 at 21.01.36.png

Trudy Claspill
Community Champion
August 31, 2022

What does the Audit Log say when the rule runs?

I suspect your problem is your use of "startDate" in the smart value. I suspect it will work is you instead use {{issue.Start date.plusDays(14)}}

Try adding a Log Action to print the value of {{issue.startDate}} to rule audit log and see what you get.

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