Is it possible to sync due and start date?

Dmitry Alabyan August 31, 2022

Hello community!
I am trying to set up the automation as such that it would edit the field "Due date" when the "start Date" field is edited.
What i specifically need is to set the Due Date in 2 weeks from the start date.
Trying to use the smart value {{issue.startDate.plusDays(14)}}
But somehow the due date field is not responding to this sync although the rule is being executed successfully.
What am I doing wrong here?

1 answer

0 votes
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 31, 2022

Hello @Dmitry Alabyan 

Please show the details of your rule.

Dmitry Alabyan August 31, 2022

Screenshot 2022-08-31 at 21.01.36.png

Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 31, 2022

What does the Audit Log say when the rule runs?

I suspect your problem is your use of "startDate" in the smart value. I suspect it will work is you instead use {{issue.Start date.plusDays(14)}}

Try adding a Log Action to print the value of {{issue.startDate}} to rule audit log and see what you get.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events