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Is it possible to format the Description field when creating a new issue using automation?

Using Automation I want to create a Task automatically when a sprint start, but the field "Description" must be formatted with bold titles, tables, icons, etc. Is it possible?


For example:

Post deployment steps.

Should include steps that need to be done when the application has been deployed, for instance Smoke test, or whatever steps that needs to be done to make the application available.

1 :cross_mark:


Check Monitor API of ALL services and OK status


2 :cross_mark:


enable monitoring of the applications


3 :cross_mark:


Update Application Versions table


1 answer

1 accepted

1 vote
Answer accepted
Tessa Tuteleers Community Leader Feb 09, 2021

Hi @Michel , 

Welcome to the community! 

This is in fact possible using the following notation.

I have added an example for your convenience: 

Screenshot 2021-02-09 at 11.32.04.pngScreenshot 2021-02-09 at 11.33.17.png

Good luck automating!

- Tessa

Thank you very much! 

I have one issue that I can use as example and copy the entire description, but how can I see this notation in an already created issue?

I was able to see this notation only changing to the old view in that issue.

Tessa Tuteleers Community Leader Feb 09, 2021

Yeah, in the old issueview you could go to "text mode" and see the notation, sadly I don't think it exists in the new editor anymore. 

Glad to hear it helped! 

Like SilviaAndino likes this

Yes, it would be great if we can see that notation somewhere for the new editor.

Or when we are creating an automation the editor be the new one, I think it is the better idea.

Thank you again! =D

Like Tessa Tuteleers likes this

@Tessa Tuteleers @Michel What add-on is providing the Automation capabilities? or is this standard in Jira. I've seen it in posts like this and videos, but in my Jira instance it's not an option in Project Settings. I'm trying to communicate with my company's Jira administration team to tell them what I need. But not sure if this is an add-on from marketplace or only available in certain versions of Jira, etc. Can you help me understand it? 

I actually want to do EXACTLY what Michel has done.

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