Is it possible to create custom buttons or workflows in JIRA?

[Amy Blais]

Is it possible to create custom buttons or workflows in JIRA for the following scenario:

I want a button or workflow that our Design team can use once a ticket is ready for development. It would do the following:

• Remove the "ux-needed" label
• Add the "triage" fix version
• Change the status from "Submitted" > "Open"
• Unassign the designer

This workflow would only be an option for tickets in the "submitted" status with a "ux-needed" label.

Is this something that can be done with issue workflows https://support.atlassian.com/jira-cloud-administration/docs/configure-advanced-issue-workflows/? Or with a plugin?

[John Funk · Accepted solution]

Hi Amy,

You can certainly do all of those with Company-based and Jira Work Management/Business projects. It can be done with post functions when you transition an issue from one status to another status. 

Or you can have a looping transition (from one status back to itself) that can also have post functions that do what you are talking about. 

[Trudy Claspill · Accepted solution]

Hello @Amy Blais 

Are you working with a Team Managed project or a Company Managed project.

[Amy Blais]

I'm on Company Managed project.

[Mohamed Adel · Accepted solution]

Hi @Amy Blais  

Yes all these are possible to be done with out-of-the box jira workflow feature 

• Remove the "ux-needed" label   --- > transition post-function update field 
• Add the "triage" fix version --- > transition post-function 
• Change the status from "Submitted" > "Open" this is what the transition itself will do 
• Unassign the designer --- > transition post-function update issue field 
• "submitted" status displayed only if  a "ux-needed" label exist ----> transition condition 

[Amy Blais]

This looks helpful, however, I'm not able to find where to edit the post-function field anywhere. I've seen screenshots of it but I can't find it. Any tips for how to find it?

I'm a Site Admin.

[Mohamed Adel]

Hi @Amy Blais  

are you working on a team managed or company managed project type 

Does it like this ? 

or that? 

[Amy Blais]

I was able to figure it out now, thank you for the help!

The only thing that I wasn't able to add was "triage" fix version as a transition post-function.