Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Is it possible to create custom buttons or workflows in JIRA?

Is it possible to create custom buttons or workflows in JIRA for the following scenario:

I want a button or workflow that our Design team can use once a ticket is ready for development. It would do the following:

  • Remove the "ux-needed" label
  • Add the "triage" fix version
  • Change the status from "Submitted" > "Open"
  • Unassign the designer

This workflow would only be an option for tickets in the "submitted" status with a "ux-needed" label.

Is this something that can be done with issue workflows https://support.atlassian.com/jira-cloud-administration/docs/configure-advanced-issue-workflows/? Or with a plugin?

3 answers

3 accepted

Hi @Amy Blais  

Yes all these are possible to be done with out-of-the box jira workflow feature 

  • Remove the "ux-needed" label   --- > transition post-function update field 
  • Add the "triage" fix version --- > transition post-function 
  • Change the status from "Submitted" > "Open" this is what the transition itself will do 
  • Unassign the designer --- > transition post-function update issue field 
  • "submitted" status displayed only if  a "ux-needed" label exist ----> transition condition 

This looks helpful, however, I'm not able to find where to edit the post-function field anywhere. I've seen screenshots of it but I can't find it. Any tips for how to find it?

I'm a Site Admin.

Hi @Amy Blais  

are you working on a team managed or company managed project type 

Does it like this ? Screen Shot 2021-05-18 at 11.26.42 PM.png

 

 

or that? 

 

Screen Shot 2021-05-18 at 11.26.59 PM.png

I was able to figure it out now, thank you for the help!

The only thing that I wasn't able to add was "triage" fix version as a transition post-function.

1 vote
Answer accepted

Hello @Amy Blais 

Are you working with a Team Managed project or a Company Managed project.

I'm on Company Managed project.

1 vote
Answer accepted
John Funk Community Leader May 17, 2021

Hi Amy,

You can certainly do all of those with Company-based and Jira Work Management/Business projects. It can be done with post functions when you transition an issue from one status to another status. 

Or you can have a looping transition (from one status back to itself) that can also have post functions that do what you are talking about. 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

226 views 7 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you