Is it possible to close multiple linked issues when main issue is closed

[seethamraju]

Hi,

My scenario is when user story is closed, all the linked issues (task, defect) should also be closed automatically.

I have tried using JWT plugin, i have inserted postfunction, but that post function is working when only one linked issue is there, if there are more linked issues (eg 2 to 3 defects). its working.

Could any one please respond & resolve it.

[Julian Riedinger [Decadis AG]]

Hey @seethamraju ,

thank you for your question!

As the JWT for Jira Cloud app is pretty new, some functions like transitioning multiple issues are currently not available. I have forwarded your feedback to our product management team as a feature request. Be sure, that we are currently working on reducing the gap between cloud and server.

Cheers,

Julian

PS: If you like, we have a dedicated support channel at https://support.decadis.net/servicedesk

[seethamraju]

Hi @Julian Riedinger [Decadis AG] 

Thanks for the reply

[John Funk]

Hi @seethamraju  - have you looked at the Automation For Jira add-on? You might can do it with that one.

[John Funk]

Let me know if you get Automation For Jira installed and need any assistance. 

[Ansar Rezaei]

Hi

Could you give me the name of the post function related to this picture? I could not find any in the JWT plugin similar to this.

[seethamraju]

Hi @Ansar Rezaei 

Name of the post function is transition issue by JWT.

Thanks,

Raju

[Ansar Rezaei]

Aha! I'm working on JIRA Server. I check out cloud documentation and see you configure it correctly.

Please check for:

1- Done Status is available in the workflow for all linked issues

2- There is a transition to the Done status of the current status of all issues

3- All conditions/Validators on the transition to Done for all linked issues could be satisfied when you close the story.

[seethamraju]

Hi @Ansar Rezaei 

Please refer above comments from @Julian Riedinger [Decadis AG] . Seems that feature is not available in JWT. they were trying to implement this scenario.

Thanks,

Raju