Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Is it possbile to give access to external clients, to 1 board within a project?

Katrien Deroey
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Apr 19, 2023

Within our organisation we have like a more standard project approach for implement our software with different clients. Ideally, we have 1 project (f. ex. 'Professional Package') in which we have a separate board for every client. In every board, we roll out a standard Jira template, which basically is the same. 


So we have 1 internal team, that works dedicated to all of the projects within 'Professional Package'. But for every client, we want to have a separate board, to which we grant our customer access to just that one board, so both parties can track progress of the subproject. Is it possible to set this up? Or can we only add users to an entire project ('Professional Package') in this particular case?


Thank you so much for your help!

2 answers

0 votes
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 19, 2023

Hello @Katrien Deroey 

You would have to grant the customer users licenses to your Jira Software product. That would increase your costs for the product.

You would grant them access to the project overall.

If you are using a Company Managed project you could use Issue Security to limit the issues each customer can see so that they see the issues only for themselves.

The comparable, but different, issue security functionality for Team Managed projects is Issue Restrictions.

Hey @Katrien Deroey ,

Yes, it is possible!

We have got a solution, Share Jira with External Users (Secure Share) which can possibly cater to your requirements. The plugin provides an option to share boards, issues, projects, and filters with external users. 

Using our solution, you can create a link to share boards with your clients. You can also enforce permissions on the link such as view\add comments, view\add attachments, etc. You can even create multiple links of one board and can share that with different clients.

Just check it out once and feel free to let us know!

For more information, you can raise a ticket here or contact us directly at 


Best Regards,

Ananjan Mishra

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events