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Integration with Team SUpport

Andrew Forber
Andrew Forber January 30, 2019

We are trying to connect Team SUpport to Jira Cloud via the API. We're getting an error in the Team Support logs that just says Jira returned an unexpected result. Is there a log on the Jira side that we can access to debug the issue? I know there would be in a Jira Server instance, but I don't see any way to find such a thing in Cloud.

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Angélica Luz
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 12, 2019

Hello Andrew,

I saw that you created a ticket with our support related to the same question and the issue was already resolved.
Please, feel free to share the resolution here to help other people.

Regards,
Angélica

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