You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
When using Jira on my end, I want to populate the ‘organization’ field, with data from helpscout tool our company uses for managing client data. We want to be able to access the same data from helpscout, in the drop down menu of our Jira tickets and issues. Below is an attached image of exactly what we want to troubleshoot between Jira and Helpscout.
Welcome to Atlassian Community!
The organization field gets it's data from the organizations that you have created in the project.
If you want to sync that with an external application you would have to use the REST API in order to do that. Your other option would be use the Help Scout to JSM app which can migrate organization over.