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Integrate Jira with SNOW using webhooks

Hi,

We integrated the Jira with SNOW using the webhooks following the steps in the below link. https://community.servicenow.com/community?id=community_article&sys_id=6d7cdd4ddb9e18909e691ea6689619a2 

We are able to pass only the below fields

jr.u_project_name = requestBody.issue.fields.project.name;

jr.u_project_key = requestBody.issue.fields.project.key;

jr.u_issue_id = requestBody.issue.id;

jr.u_issue_key = requestBody.issue.key;

jr.u_summary= requestBody.issue.fields.summary;

jr.u_description=requestBody.issue.fields.description;

How to get the values of other jira fields in SNOW?

Thanks,

1 answer

hey @Gopinath TK i do not see an answer to your question here? have you managed to resolve your issue? there are tools out there that help you connect the two systems and transfer values from jira to servicenow. such a tool is ZigiOps - a flexible no-code integration platform that can be customized to fit your use case. 

You can always take a look at it and if you want to see it in action (and how it can help you), feel free to book a demo.

Regards, Diana (ZigiWave team)

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