Installation error for Jira Software Server after successful test connection to database

I was able to successfully test the connection to my MS SQL database, but I was unable to proceed to the next step of setting the Jira site.

The following error was captured in atlassian-jira.log:

2017-12-20 12:22:37,674 http-nio-1001-exec-6 WARN anonymous 742x3x1 1n8bdzj 0:0:0:0:0:0:0:1 /secure/errors.jsp [] Rejecting security-sensitive request that bypassed Johnson filter: /secure/errors.jsp

I'm hoping to get any advice for the occurrence. Thank you in advance!

1 answer

This widget could not be displayed.

Hi William,

The message you're showing is a warning, so it might be helpful to see more details from your Atlassian Jira logs as to what the issue might be.

In addition, when you say that you cannot proceed to the next step, what screens are you seeing and where does it fail? Are you able to see the next step but it doesn't complete? Please feel free to show us the screens you are seeing.

Thank you!



Hi Shannon

I am also getting same error. When I try to open the jira using http connection, the URL changes to "" and I get error " is currently unable to handle this request.


Any solution to this.

@Biswajit Mohanty Your issue sounds like it could possibly be unrelated to this request.

My recommendation would be to raise a new question on the Community, including the full steps you take to replicate the issue, as well as the errors from your Atlassian Jira Server logs.

Thank you!


Thanks Shannon. I have raised it, have a look and see if you have any solution for it

Thanks in advance

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Apr 22, 2018 in Jira Software

How-to setup a secured Jira Software 7.9.0 on Ubuntu 16.04.4 in less than 30 minutes

...PermissionsStartOnly=true User=www-data Group=www-data ExecStart=/opt/jira/bin/ ExecStop=/opt/jira/bin/ TimeoutStartSec=120 TimeoutStopSec=600 PrivateTmp=true [Install] WantedBy...

1,480 views 10 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you