Insights not working because my estimation setting is not supported

[Kyle Wilz]

Trying to get the insights to work for backlog and sprint real-time metrics.

However I am getting this error:

"We don't currently support your estimation setting. This insight only works for story points, issue count or time estimation."

I believe I'm getting it because we are using a custom story points field but am unsure. Does anyone know an easy way to check this and set up the insights to work properly?

Screen grabs attached:

[Varsha Patil]

May try this : Go to board , Configure board (three dots on right top)

Select estimation: choose estimation.

Select insights: Ensure all required insights are enables.

[Kyle Wilz]

Estimation method is set to story points... and these do show up on the issue both in the backlog and sprint.

All insights are also enabled.

I don't believe it is a board setting issue but a project setting issue with those fields