I'm running into this issue while configuring Incoming Email with secure_pop in JIRA. Any workaround for this issue? I'm getting below error;
Note: I already added certificate to keystore in JIRA, and i can see on page SSL. This certificate same with Exchange server. and generated from Comodo.
Unfortunately no connection was possible. Review the errors below and rectify:
welcome to the Atlassian community.
Can you verify that the added entry in your keystore is correct. You can use the SSLPoke class provided at https://confluence.atlassian.com/kb/unable-to-connect-to-ssl-services-due-to-pkix-path-building-failed-error-779355358.html to double check that
All the best
Yes, restarted server after modified.
How can i check which java use in Jira? In Windows server Java_Home folder is C:\ProgramFiles\Java\jre1.8.0_121 but in Jira JRE folder is different. I already imported trust certificate to both folder lib\security\cacerts file.
And keystore path is : C:\Program Files\Atlassian\JIRA\jira.jks , i was configured for HTTPS WebServer.
i tried to changed keystore path with \Atlassian\Jira\jre\lib\security\cacerts file, and imported to in trusted certificate and key pair but still same problem exists.
also i tried to changed Java_Home path with \Atlassian\JIRA\jre.
After all i have done i restart Services, and SSLPoke test seems to be successfull.
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