In the Sandbox, the custom field I'm trying to set is configured for all issues, so I assume it's available to all projects.
I try to set the field in a JSM rule (bottom right):
JSM rule
The error in the clone issue action of the JSM rule indicates the field can't be set in the cloned issue:
JSM rule log showing error in log action
Is the field available on the Create screen? Automation can only set/edit fields that are available on the screens.
Thanks. This was also suggested in a related question in which I mentioned the same problem.
It was a struggle, but I finally identified the default screen (create, edit, view) and added the field to the form. Then, the automations worked. Problem solved.
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