I'm trying to build an automation that will get counts of tickets in various statuses and publish that information out into another tool. But in the automation workflow, it looks like a scheduled event that has a query sends each item that meets the criteria through one at a time.
Is there a way to accumulate these values in a later step, or a different way to meet my particular need?
Hello @Thomas.Keschl ,
I reached out to the Automation devs and they noted that this is currently not possible with automation and you would need the "Send a digest" functionality described in the following feature to be implemented to get this result using automation for Jira:
An alternative approach would be to use the API instead via a "Search for issues using JQL (GET)" and the value will return a "Total" variable letting you know the number of issues found by the JQL that could be passed into your external application on a scripted function.
Check out the API Developer documentation for some getting started info if you wanna go this route:
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