Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,361,412
Community Members
 
Community Events
168
Community Groups

Import issue from csv if not exist

Hi,

I am trying to import issues from csv. Everyday new issues are added into this csv file. The problem is, when I import this csv file, the existing issues will also be created causing duplicate issues. 

Is there a way to import only the new issues added in the csv file and ignoring the existing issues which are already created? 

 

Thanks.

 

 

 

1 answer

0 votes
Alex Koxaras Community Leader Sep 02, 2022

Hi @Bryan_Lumije and welcome to the community,

All lines from the CSV file will be treated as new issues. The only way to see if tickets were already created, was to place their ID on your csv file.

But I would just go by removing the lines of the already imported issues.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira Software

An update on Jira Software customer feedback – June 2022

Hello Atlassian Community! Feedback from customers like you has helped us shape and improve Jira Software. As Head of Product, Jira Software, I wanted to take this opportunity to share an update on...

5,074 views 18 32
Read article

Atlassian Community Events