Import from CSV - Description has multiple lines - Using double quote does not work

[Dominique Cote]

Im trying a simple issue import from a CSV file.  I need the description to retain carriage returns once the issues are imported.

I quoted the text that needs to be on multiple line as specified in documentation but it doesn't work.

Here is a sample of my CSV (Encoding is UTF-8):

Issue Type;Summary;Description;Priority;Due Date;Custom field (Epic Link);Custom field (Client)
Task;Configure Email;"1 This is a test.
Lorem Ipsum dolor si amet.
Liste 1
Liste 2";

This description is displayed this way in JIRA (after import):

1 This is a test.Lorem Ipsum dolor si amet.Liste 1Liste 2

[Steven F Behnke]

It's broken, much to my dismay -- https://jira.atlassian.com/browse/JRASERVER-46365

[Dominique Cote]

Thank you!  My god, such a relief.  I'll use the recommended workaround (add \\ before each line).

Cheers!

[Steven F Behnke]

Cheers

[SHARAZUL SALLEH]

Thanks. Just have this issue >.<

[Steven F Behnke]

Apparently if you simply do not click 'Map Value' checkbox things work just fine.

[Adam Rocska]

WTH 🤣 Thanks @Steven F Behnke . I'll give this brainfck work-around a shot now.

[Niek Kaarsgaren]

@Steven F BehnkeThis is apparently still the only way.. But thanks!

[Fontane, Matt]

The "don't tick the Map field value" box thing didn't work for me. However, adding two backslash characters, \\, where I wanted the line break did work. Note: do not add a space after the \\ as this will add a space before your new line. This is super annoying issue; hopefully this will be fixed soon.