Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

If-Else condition based on error

Hi there,

Is there a way to execute actions in Automation if the rule throws an error? For example, if the Send Email action fails for some reason, like a malformed email address, I'd like the rule to stop executing any further actions and email a group of people.

Thanks for your ideas!

Best regards,


1 answer

Hi @Che-Chuen Ho 

I like your idea of adding in-rule error handling conditions, and I do not see any suggestions in the public backlog to add this yet.

To handle the email addresses proactively, you could test the email address with a RegEx match() or replace() and respond based upon the results.

Best regards,


Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Posted in Jira Software

Presenting the "Best of 2020" Jira Software roundup!

Catch up with Atlassian Product Managers in our 2020 Demo Den round-up! From Advanced Roadmaps to Code in Jira to Next-Gen Workflows, check out the videos below to help up-level your work in the new ...

7,105 views 8 28
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you